ResMed partners with Mach Communications and KORE Telematics to deliver the world's first wireless sleep telemetry solution

Alex Brisbourne
May 18, 2010

ALPHARETTA, GA and MELBOURNE - May 18, 2010-KORE Telematics, the world's largest digital wireless services provider specializing in machine-to-machine (M2M) communications, today announced it has partnered with Mach Communications, Australia's leading specialist M2M network provider and leading sleep-apnea equipment developer, manufacturer and distributor ResMed, Inc. (NYSE: RMD) to provide a robust global communications platform for the company's new series of respiratory medical devices, the S9 Series.

The ResMed S9 Series is a revolutionary leap in patient comfort and its "fit" within the patient's home environment. The devices track and communicate vital clinical data for those suffering from the potentially life threatening condition of sleep apnea. The S9 Series offers an array of compliance management solutions that assist in delivering a high quality of patient care where therapy is easily monitored through ResMed's desk top and web-based compliance management solutions. The ResMed S9 Series has been launched in the United States, Germany, France, UK, Australia and many other major global markets.

Sleep apnea is one of the most common, yet highly undiagnosed sleep disorders. The condition causes the sufferer to stop breathing throughout the night. In addition to road and workplace accidents, the condition is responsible for contributing to extreme sleepiness, nodding off during the day, inability to perform optimally at work, high blood pressure, heart disease, diabetes, episodes of stroke and TIA, as well as depression. While many people perceive snoring as a common harmless problem, it can be a clear symptom of this serious condition.

The most effective treatment for sleep apnea is Continuous Positive Airway Pressure (CPAP) therapy, along with its more advanced functionality Auto adjusting Positive Airway Pressure (APAP) therapy. ResMed's award winning CPAP/APAP device, the S9 Series, is expected to help more sleep apnea patients adhere to the treatment and ultimately help them to experience a restful night's sleep without apneas.

Mach's membership in the m2mGlobal Alliance fostered the development of a provisioning and service management portal that provides ResMed with an integrated platform through which to access the communications network for monitoring patient outcomes and sleeping patterns.

The Mach Communications SIM card, inserted into the unit during manufacturing stage, accesses the KORE Telematics network enabling a two-way communication process from the ResMed S9 device to a monitored computer system. From there the data is visible to the physician and homecare provider over ResMed's online compliance management platform.

To set this up is simple: the clinician just logs in and assigns a machine to the patient. In the background the service is automatically connected to the network and a reporting and treatment schedule is sent via SMS to the ResMed S9 device. This seamless process enables the S9 device to send reports back daily on the sleeping patterns of users to their clinician, enabling improved patient outcomes and accuracy over management of the cause.

ResMed's S9 compliance management solution captures the detailed graphical data and high resolution flow data, including 365 days of therapy and compliance data, 30 days of detailed data and seven days of high resolution flow data. The technology ensures that any sleep apnea problems can be detected early and addressed quickly.

Formally launched in Australia in early 2010, the technology is just one example of the innovative way Mach Communications can assist M2M solutions providers to expand their operations internationally, while retaining local service support.

Mach Communications can deliver services to Australian businesses exporting their products in a number of markets overseas with all the benefits of local service, pricing and support.

"Australian companies are always looking for better ways to market their products overseas," said Mach Communications CEO Shane Murphy. "We spent some time working alongside ResMed and KORE Telematics to ensure that we could together deliver a seamless end-to-end solution that enables ResMed to remotely provide services to their customers in the USA. The trick with these implementations is in getting the details right - knowing where every byte of data is going and when it got there, and being able to provide rapid follow up in two disparate time zones when extra support is needed. If we are doing our job correctly then we are invisible to the end user - it all just works."

"Our design goal for the S9 Series was to make the most comfortable sleep apnea therapy in the global market and to 'fit' within a patient's home. I believe we have achieved that goal with the revolutionary S9 Series," said Michael Farrell, senior vice president of the Global Sleep SBU at ResMed. "With our previous generation of sleep therapy device, starting back in 2005, ResMed was the innovator in this space - delivering the world's first wireless sleep telemetry solution to manage and follow up patients with OSA. With our new S9 Series and its optional S9 wireless module again leveraging GSM/GPRS provisioning by Mach Communications and KORE Telematics, we will continue to provide our customers with a robust, tailored healthcare informatics solution that is global in its application.

"Adoption of the wireless patient management solution is progressing well and ResMed customers are realising the benefits of improved patient monitoring with better outcomes and reduced operational costs. This is a great combination for our customers!"

About Mach Communications
Mach Communications is Australia's leading wireless M2M network provider. Mach Communications has developed a network service platform and tariff schedule, designed specifically for M2M applications. Mach Communications is part of the m2mGlobal Alliance, an organization of market leading M2M specialized network providers operating in a number of markets throughout the world. For more information, please visit

About ResMed
ResMed is a leading developer, manufacturer and distributor of medical equipment for the treatment and management of sleep-disordered breathing and other respiratory disorders, with a focus on sleep-disordered breathing. ResMed products improve the lives of those who suffer from sleep disorder conditions and increase awareness among patients and healthcare professionals of the potentially serious health consequences of untreated sleep-disordered breathing. ResMed operates in over 68 countries via 18 direct offices and a network of distributors. For more information, please visit and

About m2mGlobal Alliance
A Delaware corporation, m2mGlobal is an organisation of market leading M2M specialised network providers operating in a number of markets throughout the world. m2mGlobal member manage and maintain long-term, direct connect, national network service agreements with the leading cellular operators in their home markets, and provide standardised support and network services to be used by each member's customers. Through one contract, enterprises and application providers may purchase, support, troubleshoot and deliver local services from one provider, in their home market. Founding members include Mach Communications Pty Ltd, KORE Telematics Inc, Wireless Maingate AB and Vianet Ltd. For more information, please visit

About KORE Telematics
KORE Telematics is the world's largest fully digital wireless network provider specializing exclusively on the rapidly-expanding machine-to-machine (M2M) communications market. Companies in fields as diverse as security, utilities, health care and fleet management, as well as government agencies, are implementing M2M solutions to achieve productivity gains, cost management, environmental improvement and to expand customer services. Through its extensive network of application and hardware partners, KORE enables complete solutions for vehicle tracking, homeland security, automated metering and dozens of other M2M applications. KORE's long-term, direct agreements with Tier 1 wireless operator partners allow it to offer a range of technologies–including GSM, HSPA, CDMA and EV-DO–that ensures the greatest possible reliability and coverage. For more information, please visit

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