KORE Platform Privacy Notice: PRiSMPro

Effective: May 10 2018

Updated: May 23 2018

Purpose and Scope

This Privacy Notice explains what data KORE and it’s portfolio of products (“KORE”, “we” , “us”) collects or processes from you and what we do with this data when you utilize PRiSMPro. Unless otherwise specified, this Privacy Statement does not apply to any other KORE products/services or to data collected in any other way or for any other purpose. The KORE Privacy Policy is available at https://www.korewireless.com/privacy and is incorporated by reference in this Privacy Statement.

PRiSMPro provides you with an all-in-one connectivity management IoT Platform. When you use PRiSMPro, you will have access to your devices utilizing all Carriers that KORE is integrated with. KORE will collect the data related to these devices, including SIM information, location data and any personal data contained. This data will not correlate to any other personal data, contact lists or subscription information collected by KORE. KORE will also collect and process any personal data for customer support and connectivity assistance.

PRiSMPro access is not directed to persons under 13, however, persons under 13 could be utilizing your devices. If you become aware that your child has provided us with personal data without your consent, please call customer support and we will take steps to remove the information.

KORE will process Your Data for the purposes described below as well as for any relatable purposes compatible with the below:

  • Provide you with technical, customer or account support
  • Optimization of the performance of the PRiSMPro Platform
  • Communicating with you in order to provide service
  • Device, IP and SIM administration
  • Understanding device usage & threshold alerts
  • Monitoring & improving PRiSMPro performance in regards to availability and response times
  • Location data & information of devices

KORE is a global company, processing information in many countries. To conduct our business, and in accordance with this Policy, your data may be transferred to our approved partners, service providers, contractors, KORE Global Locations & Global Data Centers, or to subsidiaries of KORE, all of which may be located in countries around the world. We will take steps to ensure the necessary level of protection is in place for these transfers, and all transfers will occur in compliance with applicable laws and regulations.

As we continue to develop & expand our business, we may acquire subsidiaries or other business entities. As a result of such transactions, and for the purpose of maintaining a continued relationship with you, we may transfer Your Data to a related affiliate. If we are involved in a reorganization, merger, acquisition or sale of our assets, Your Data may be transferred as part of that deal; we will notify you of any such deal and outline your choices.

We have taken all appropriate technical and organizational security measures to protect Your Data from misuse, unauthorized or unlawful access or disclosure, loss, alternation, damage or destruction and all other unlawful forms of processing of Your Data in our possession.

It is your responsibility to ensure that any disclosure by you to KORE of Personal Data of your Users, Customers, Access Providers or third parties is in compliance with applicable privacy and data security laws, including informing these parties that you are/have provided their Personal Data to KORE, along with how it will be transferred, used, or processed, and gathering the required consents and other legal measures required for such processing, use and/or transfer.

Regarding your Information, you have the following rights:

  • Right to be Informed
  • Right of Access
  • Right to Correct or Verify
  • Right to Erasure
  • Right to Restrict Processing
  • Right to Data Portability
  • Right to Object to Processing
  • Right to Withdraw Consent

Subject to applicable laws, you have the right to ask KORE to provide you with the information regarding the Personal Data we process about you, to revise or delete your Personal Data, to withdraw your consent to process Your Data, or to remove you from any of our mailing lists.

Should you have any questions or concerns about your privacy, or if you would like to verify Your Data that we have received, remove the data, and/or make corrections to the data, please contact us: privacy@korewireless.com

KORE reserves the right to revise or modify this Policy. In such event, we will post a notice on this website prior to the change becoming effective and, if the changes would have an effect on Your Data, we will either notify you or provide you with an opportunity to opt-out.