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KORE and Medical Guardian Collaborate to Launch First eSIM-Powered Medical Alert Device

7 minute read

Enhancing Healthcare Equity Through Uninterrupted 24/7 Emergency Response Coverage

ATLANTA (February 28, 2024) – KORE, a global leader in Internet of Things (“IoT”) Solutions, and Medical Guardian, a leading provider of personal emergency response systems (PERS), jointly announce their groundbreaking collaboration on the first-ever medical alert device utilizing eSIM technology. This revolutionary technology is designed to overcome cell signal challenges and address healthcare access disparities by enabling electronic switching of service carriers for optimal 24/7 connectivity.

This collaboration aligns with KORE's "IoT for Good" purpose statement and Medical Guardian's commitment to empowering lives. KORE OmniSIM™ technology provides Medical Guardian the flexibility to wirelessly switch to a network carrier that best meets members’ needs. It streamlines logistics by allowing Medical Guardian to use a single SIM card to connect to multiple providers, future-proofing safety devices against network or carrier changes and enhancing member satisfaction.

The new eSIM is activated in Medical Guardian’s newest PERS device, the MGMini, which was designed to facilitate “active aging,” as defined by the World Health Organization (WHO). The device leverages KORE’s reliable connectivity services and KORE OmniSIM technology to optimize opportunities for health, participation and security for aging adults.

The MGMini enables seniors to live independently for longer by providing access to vital resources. Its two-way communication feature allows wearers to instantly connect with emergency operators and caregivers at the press of a button. In addition to responsive care, the MGMini’s connectivity will provide proactive on-person touchpoints to improve health outcomes for Medical Guardian’s rapidly growing membership of over 100,000 individuals enrolled in Medicaid Long-Term Services and Supports (LTSS), Dual Eligible and Medicare Advantage programs.

Romil Bahl, KORE President and CEO, said KORE is dedicated to empowering its customers to help others through eSIM technology – i.e., Medical Guardian, who provides seniors safe, reliable ways to age on their own terms. “Medical Guardian’s life-saving devices, connected by KORE’s eSIM technology, serve as prime examples of how IoT can make positive, real-world impacts,” said Bahl. “IoT can be applied to help solve our most daunting obstacles, like caring for our growing aging population. Helping our seniors age with dignity helps us all look forward to a brighter future."

Geoff Gross, Founder and CEO of Medical Guardian, added, “We’re committed to increasing access to safety, engagement, and wellness services. This exciting partnership enables us to deliver enhanced connectivity to our services and unlock unique touchpoints to protect members, establish trusting relationships, close gaps in care, and improve health outcomes.”

For more information, visit korewireless.com and medicalguardian.com  

About KORE
KORE is a pioneer, leader, and trusted advisor delivering mission critical IoT solutions and services. We empower organizations of all sizes to improve operational and business results by simplifying the complexity of IoT. Our deep IoT knowledge and experience, global reach, purpose-built solutions, and deployment agility accelerate and materially impact our customers’ business outcomes. For more information, visit korewireless.com.

About Medical Guardian 
Founded in 2005, Medical Guardian is a leading provider of innovative health solutions for aging adults, with 330,000+ active members in all 50 states. The company offers a full suite of connected-care medical alert systems that empower older adults to live a life without limits and age safely at home. Medical Guardian boasts a 93% customer satisfaction rate, achieves a 4.7+ star rating on Google Reviews, and was named a Top Medical Alert Device in 2023 by the New York Times Wirecutter and Forbes Health. For more information about Medical Guardian, please visit: www.medicalguardian.com 

KORE Media Contact
Stephen Bell 
Marketing Manager
Email: sbell@korewireless.com

Forward-Looking Statements
This press release includes certain statements that are not historical facts but are forward-looking statements for purposes of the safe harbor provisions under the United States Private Securities Litigation Reform Act of 1995. Forward-looking statements generally are accompanied by words such as “believe,” “may,” “will,” “estimate,” “continue,” “anticipate,” “intend,” “expect,” “should,” “would,” “plan,” “predict,” “potential,” “seem,” “seek,” “future,” “outlook,” and similar expressions that predict or indicate future events or trends or that are not statements of historical matters. These forward-looking statements include, but are not limited to, statements regarding estimates and forecasts of revenue and other financial and performance metrics and projections of market opportunity and expectations. These statements are based on various assumptions and on the current expectations of CTAC or KORE’s management. These forward-looking statements are provided for illustrative purposes only and are not intended to serve as and must not be relied on by any investor or other person as, a guarantee, an assurance, a prediction, or a definitive statement of fact or probability. Actual events and circumstances are difficult or impossible to predict and will differ from assumptions. Many actual events and circumstances are beyond the control of CTAC and/or KORE. These forward-looking statements are subject to a number of risks and uncertainties, including general economic, financial, legal, political, and business conditions and changes in domestic and foreign markets; the potential effects of COVID-19; risks related to the rollout of KORE’s business and the timing of expected business milestones; changes in the assumptions underlying KORE’s expectations regarding its future business; the effects of competition on KORE’s future business; and the outcome of judicial proceedings to which KORE is, or may become a party. If the risks materialize or assumptions prove incorrect, actual results could differ materially from the results implied by these forward-looking statements. There may be additional risks that KORE presently does not know or that KORE currently believes are immaterial that could also cause actual results to differ materially from those contained in the forward-looking statements. In addition, forward-looking statements reflect KORE’s expectations, plans or forecasts of future events and views as of the date of this press release. KORE and CTAC anticipate that subsequent events and developments will cause these assessments to change. However, while KORE and/or CTAC may elect to update these forward-looking statements at some point in the future, each of KORE and CTAC specifically disclaims any obligation to do so. These forward-looking statements should not be relied upon as representing KORE’s assessments as of any date subsequent to the date of this press release. Accordingly, undue reliance should not be placed upon the forward-looking statements.

Topic(s): eSIM , Featured

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